Based on an initial project description provided by the client, Direct Web Support provides an approximate estimate of the cost and time required to do the work. We work hard to minimize the potiential for surprises.
Architecture
The Project Manager/Analyst will closely communicate with the client in discovery sessions to generate a comprehensive and detailed Project Scope Document(PSD). Outcomes from the PSD are utilized to create a prototype as well as a Functional Specification (FS). Client also participates by providing feedback and comments that are incorporated into the final prototype and FS.
Development
At this stage solution coding starts. Project manager continues to communicate with the client to clear up all details and reports on the project progress. They also supervise and coordinate work on graphic design and testing for the solution.
Launch
At this stage the client solution is migrated from the test environment to one of our production servers and is placed into operation. User acceptance testing is conducted with an active Client role in acceptance of the solution.
Postproduction support and development
If your solution requires further enhancement or development at any time during operation, our specialists will be able to assist you. You can choose from many different support options. Additional user training is available if required.